Custom CRM for sales and lead management
A CRM platform for lead tracking, customer follow-up, sales activity, team roles, and management reporting.
What was the challenge?
- Leads spread across files and messages
- No shared sales pipeline
- Manual follow-up tracking
- Limited manager visibility
How was the solution built?
- Lead, customer, and deal modules
- Pipeline stages and activity logging
- Task assignment and follow-up reminders
- Role-based sales team access
- Reporting dashboards and API-ready structure
What changed after delivery?
Clearer pipeline tracking and faster follow-up across the sales team
- Centralized lead and customer database
- Sales pipeline with activity history
- Follow-up tasks and reminders
- Dashboard visibility for managers
What was the project scope?
- Project type: CRM and lead management system
- Stack: Laravel, MySQL, dashboard UI, REST APIs
- Scope: Lead capture, sales pipeline, customer records, follow-up, and reporting
- Delivery focus: Simple daily workflow for sales reps and useful visibility for managers
Project feedback
High quality service, excellent communication. Everything requested was done quickly and flawlessly. I strongly recommend Tawfik's service.
sofysafsaf
Fiverr client, Tunisia
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